Lifecycle Technology | Support Portal

Locate the PDF Converter log


1. Navigate to the Hard Drive on your system on which DigEplan is installed. This is typically (C:) but can differ depending on your system. Once in the drive, look for the 'tmp' folder as highlighted below



2. Once inside the 'tmp' folder locate the 'LCT_PDF_Converter_App.log' as seen below. You may then need to upload this log to the support portal to assist with problem diagnosis

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