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ERROR: INCOMPATIBLE_CLIENTClient and server versions do not matchclient = (AutoVue Version) server = (Autovue Version)

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If you are seeing this error (see below) "ERROR: INCOMPATIBLE_CLIENTClient and server versions do not matchclient = (AutoVue Version) server = (Autovue Version)"

 

 

To correct this you will need to copy the gluegen-rt.jar, jogl.jar and Jvue.jar from the following location (See below), please note root locations may vary

  • C:\Oracle\AutoVue\bin

 

 

and then copy the selected files into the applications folder in 5 specific locations as detailed below.

  1. C:\Oracle\glassfish3\glassfish\domains\AutoVue\applications\av_con\jvue\jars

2. C:\Oracle\glassfish3\glassfish\domains\AutoVue\applications\av_con\WEB-INF\lib

3. C:\Oracle\glassfish3\glassfish\domains\AutoVue\applications\av_con_ws\WEB-INF\lib

4. C:\Oracle\glassfish3\glassfish\domains\AutoVue\applications\av_tn_ws\WEB-INF\lib

5. C:\Oracle\glassfish3\glassfish\domains\AutoVue\applications\AutoVueWS\WEB-INF\lib

 

6. You will then need to navigate back to the C:\Oracle\AutoVue\bin (See below), please note root locations may vary and then copy the vueservlet jar.

 

7. Then navigate to C:\Oracle\glassfish3\glassfish\domains\AutoVue\applications\av_con\WEB-INF\lib and copy the vueservlet jar into this location.

 

After these steps have been complete, the AutoVue GlassFish server will need to be restarted, please see below on how to restart AutoVue GlassFish Server.

 

If you are still experiencing issues with this. Please feel free to get in touch with us at support@lifecycle-tech.com

 

 

 

 

 

 

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